FAQS

Ambigram is a premium sports brand, that transforms ordinary words into extraordinary art. We provide world-class products.

What exactly is an ambigram, you ask? Well, an ambigram is a typographical design that can be read from multiple perspectives or orientations. It's a fascinating visual puzzle that challenges the way we perceive words. Imagine wearing a t-shirt that spells a name when you look at it one way, and then magically transforms into something completely different when you glance at it from another angle. That's the captivating beauty of ambigrams!

We are very proud to say that the majority of our t-shirts, hats, drinkware, and more are 100% Made In America!!

Every single item we sell is designed, printed, embroidered, packaged, and shipped right here in Spring Hill FL. We are proud to be American Made, we fully understand the importance of procuring all items within the USA. While we do have a few items that are acquired from all over the world, we are working daily on getting all raw material 100% American made.

Ambigram is a made to order company, meaning that the item(s) are not produced until after your order is placed.

We work on a schedule of 3 to 5 business days per production cycle, therefore, we ask for up to 3 to 5 business days before your order ships out to you.

During the production time your order status will show as “Awaiting Fulfillment”. Once your order has been produced and fulfilled your order status will change from "Awaiting Fulfillment" to “Shipped”. Once your order is shipped, you will receive an email notification with your tracking number.

*Limited Time Designs will ship on the date provided upon original purchase

*Production times may vary if you ordered a limited time design, an embroidery item, or large order.

A limited time design is an exclusive design released on our website for a specified time frame.

When you order a limited time special, the ship date is clearly defined and you must agree to terms that you understand the order will ship by the pre-determined date.

The design is available on the website for customers to pre-order. At the end of allotted time period (usually two weeks), the limited time design is no longer available for purchase.

Once the limited time design time frame has expired, we then create all orders for the limited time design in bulk during a 3-5 day window to ensure we ship them out by the specified ship date.

Once this order has shipped on (or after) the specified ship date, you will receive an email with a tracking number that will give you an expected delivery date.

Please note that if you have other items on order along with the Limited Time Design, all items will NOT ship until the specified ship date that is listed in the product description. The order in its entirety will ship on that date.

MEN'S (Unisex)

MEN’S SPORT T-SHIRTS: 100% microfiber performance polyester 3.5 oz...

MEN’S T-SHIRTS: 3.8 oz tri-blend 50% polyester, 25% Airlume combed and ring-spun cotton, 25% rayon

MEN’S SPORT LONG SLEEVE: 3.5oz 100% microfiber performance polyester

PREMIUM LONG SLEEVE: 4.2 oz, 100% Airlume combed and ring-spun cotton, 32 singles

POLO SHIRTS (Men's): 4.7 oz 95/5 microfiber polyester/spandex

FLEECE HOODIE: 6 oz 100% microfiber performance polyester

MIDWEIGHT HOODIE (Unisex): 8.5 oz, 80/20 ring-spun cotton/polyester

blend fleece with 100% cotton face

HATS : 100% polyester performance fabric

WOMEN'S

WOMEN'S V SPORT TEE: 3.5 oz, 100% microfiber performance polyester

WOMEN'S SPORT TEE: 3.5 oz 100% microfiber performance polyester

LONG SLEEVE SHIRTS : 3.5 oz 100% microfiber performance polyester

RACERBACK TANK: 4 oz 60/40 combed ring-spun cotton/polyester, 30 singles

CVC TANK: 4.6 oz 60/40 combed ring-spun cotton/recycled poly 30 singles

ICON HOODIE (Unisex): 7.5 oz 55/45 ring-spun cotton/polyester 20 singles

HATS : 100% polyester performance fabric

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

We absolutely ship internationally! When you place your order and enter your shipping address you will see a link that says "Estimate Shipping & Tax" before you checkout. Click that to get a more accurate shipping cost. You should be given a few options to choose from.

Please note that it is up to your country's customs service to determine whether or not they will apply customs charges on incoming parcels from the United States.

Customs fees are not calculated into shipping charges at the time orders are placed and are not imposed until packages reach their destination country. These fees must be paid to your country's customs service in order to receive your package.

Shipping times vary depending on which carrier you selected when you completed your purchase.

Standard shipping takes approximately 3 to 5 business days.

Priority shipping takes approximately 2 to 3 business days.

Please note, shipping times are based on business days (weekends not included).

Please allow 3-5 business days for production prior to shipping.

We work on a schedule of 3 to 5 business days per production cycle, therefore, we ask for up to 3 to 5 business days before your order ships out to you.

You have the option to return your purchase within 30 days. Returned product must be clean and unworn, contain the original tags and cannot be washed. Write us an email at ambigrambrand@gmail.com with information about which item you are returning.

Need a different size, a different design, exchange, store credit or a refund? No problem!

Here at Ambigram we like to make your experience as easy AND as enjoyable as possible with our hassle-free return policy. We accept items for exchange, refund or store credit within 30 days of the original order date as long as the product is in new condition.

To view our complete refund policy, visit our return policy page.

We will issue a refund within 2-3 business days of receiving your package.

Write us an email at ambigrambrand@gmail.com with information about which item you are returning.